We at Elsight Ltd. (“Elsight” “us“, “we“, “our“ or the “Company”) recognize and respect theimportance of maintaining the privacy of our customers and their end users. This Privacy Noticedescribes the types of information we collect from you when you use our Platform and/or Services.This Privacy Notice also explains how we collect, process, transfer, store and disclose theinformation collected. If not otherwise defined herein, capitalized terms have the meaning given tothem in the Terms of Service, available at Terms-of-Service (“Terms“).
“Personal Data” means any information that refers, is related to, or is associated with an identifiedor identifiable individual or as otherwise may be defined by applicable law.
Personal Data We Collect
We collect information from you when you choose to use our Platform and/or Services. In order toregister an account for the Call Home Portal component of our Platform and/or receive relatedServices, you will be required to provide us with certain Personal Data about yourself, such as yourname and email address.
We also collect Personal Data when you request information from us, complete online forms, orcontact us for any other reason. Examples of the Personal Data that we collect from you when youengage in such activities may include your name, address, phone number and e-mail address.
We also collect any materials including images and/or pictures and/or photos and/or documents youmay upload to the Platform and/or Services.
It is your voluntary decision whether to provide us with any such Personal Data, but if you refuse toprovide such information, we may not be able to register you to the Platform and/or provide youwith the Services.
How We Use Your Personal Data
We s use the Personal Data we collect from and about you for any of the following purposes: (1) toprovide you with the Platform and/or Services; (2) to respond to your inquiries or requests, contactand communicate with you; (3) to develop new products or services and conduct analyses toimprove our current content, products, and Services; (4) to review the usage and operations of ourPlatform and Services; (5) to use your data in an aggregated, non-specific format for analyticalpurposes (as detailed below); (6) to prevent fraud, protect the security of our Platform and Services,and address any problems with the Platform and/or Services; and (7) to provide customer support.
We also may share the Personal information we collect from and about you with trusted thirdparties including Business Partners, Service Providers and Subcontractors, for business purposes orin Law Enforcement Related Disclosure as set aout herein.
By analyzing all information we receive, including all information concerning users, we may compilestatistical information across a variety of platforms and users (“Statistical Information“). StatisticalInformation helps understand trends and customer needs so that new products and services can beconsidered and so that existing products and services can be tailored to customer desires. StatisticalInformation is anonymous and aggregated and we will not link Statistical Information to anyPersonal Data. We may share such Statistical Information with our partners, without restriction, oncommercial terms that we can determine in our sole discretion.
We may use your Personal Data as required or permitted by any applicable law.
Sharing the Personal Data We Collect
We share your information, including Personal Data, as follows:
Business Partners, Service Providers and SubcontractorsWe disclose information, including Personal Data we collect from and/or about you, to our trustedservice providers, business partners and subcontractors, who use such information to help usprovide you with the Platform and/or Services.
We may use subcontractors and service providers who are located in countries other than your ownand may send them information we receive (including Personal Data). All of our subcontractors andservice providers will be subject to non-disclosure and non-use obligations.
We may transfer our databases containing your Personal Data if we sell our business or part of it,including in cases of liquidation. Information about our users, including Personal Data, may bedisclosed as part of, or during negotiations of, any merger, sale of company assets or acquisition andshall continue being subject to the provisions of this Privacy Notice.
Law Enforcement Related Disclosure
We will fully cooperate with any law enforcement authorities or court order requesting or directingus to disclose the identity, behavior or (digital) content and information of or related to anindividual, including in the event of any user suspected to have engaged in illegal or infringingbehavior. We may also share your Personal Data with third parties: (i) if we believe in good faith thatdisclosure is appropriate to protect our rights, property or safety (including the enforcement of theTerms and this Privacy Notice); (ii) to protect the rights, property or safety of third parties; (iii) whenrequired by law, regulation subpoena, court order or other law enforcement related issues; or (iv) asis necessary to comply with any legal and/or regulatory obligation.
Creation of Anonymous Data
We may create Anonymous Data from your Personal Data by excluding information (such as yourname) that makes the data personally identifiable to you. We use this Anonymous Data to analyzerequest and usage patterns and to improve our Website and our products and services. We reservethe right to use and disclose Anonymous Data to third parties in our discretion.
Other Uses or Transfers of Your Personal Data When you make use of the Platform and/or Services, the Platform will collect and provide theCompany and its users certain information with respect to your activity on the System, as well asother information automatically gathered about your computer or mobile device.
If you use our Platform and/or Services with or through a third-party services or applications, wemay transfer information (including Personal Data) to those third parties. Please note that when youuse third-parties outside of our Platform and/or Services, their own terms and privacy policies willgovern your use of those services.
Subject to applicable law, you may request to see any Personal Data you have provided to us andrequest that such Personal Data be corrected, updated or erased by emailing us at [email protected]. You also have the right to request that we restrict processing your personalinformation, under certain conditions by emailing us at [email protected]. Please note that anyrequest to restrict processing may affect our ability to achieve the purposes as set out aboveSecurity We make efforts to follow generally accepted industry standards to protect the Personal Datasubmitted to and collected by us, both during transmission and once we receive it. We may alsocommission third party audits and certifications to ensure the security and confidentiality of yourPersonal Data and to protect your Personal Data from unauthorized access and improper use.
However, no method of transmission over the Internet or method of electronic storage is fully andcompletely secure. Therefore, while we strive to use commercially acceptable means to protect yourPersonal Data, we cannot guarantee its absolute security. Any transmission of information or data byyou to or through our Website or Products or Software is at your sole risk.
We have put in place procedures to deal with any suspected personal information breach and willnotify you and any applicable regulator of a breach where we are legally required to do so.
We retain information as necessary for the purposes set forth above. We may delete informationfrom our systems, without notice to you, once we deem it is no longer necessary for the purposesset forth above.
Cookies and Similar Technologies
What are Cookies?
A cookie is a small piece of text that is sent to a user’s browser or device. The browser provides thispiece of text to the device of the originating user when this visitor returns.
- A “session cookie” is temporary and will remain on your device until you leave the Platform.• A “persistent” cookie may be used to help save your settings and customizations acrossvisits. It will remain on your device for much longer or until you delete it.
- First-party cookies are placed by us, while third-party cookies may be placed by a third party.
We use both first- and third-party cookies.
- Information may also be collected through web beacons, which are small graphic images(“pixel tags”), which usually work together with cookies in order to identify users and user behavior.
These may be shared with third parties.
We may use the terms “cookies” to refer to all technologies that we may use to store data in yourbrowser or device or that collect information or help us identify you in the manner described above.
However, the cookies we use generally fall into one of the following categories:Type of Cookie Why We Use These CookiesNecessary These cookies are necessary in order to allow the Platform to work correctly. Theyenable you to access and utilize the Platform.
Functionality These cookies remember your settings and preferences and the choices you make(such as language or regional preferences) in order to help us personalize your experience and offeryou enhanced functionality.
How to Adjust Your Preferences
Most Web browsers are initially configured to accept cookies, but you can change this setting soyour browser either refuses all cookies or informs you when a cookie is being sent. In addition, youare free to delete any existing cookies at any time. Please note that some features of the Servicesmay function improperly when cookies are disabled or removed.
Third-Party Applications and Services
All use of third-party applications or services is at your own risk and subject to such third party’sprivacy policies.
We may send you e-mail or other messages and/or a newsletter about us or our Services. You will begiven the opportunity to unsubscribe from commercial messages and stop receiving futurecommunication from us by following the UNSUBSCRIBE link in any such email or message, byemailing us at [email protected]. Please note that we reserve the right to send you servicerelated communications, including service announcements and administrative messages relating toyour account, without offering you the opportunity to opt out of receiving them. Should you notwish to receive such communications you may cancel your account.
We do not knowingly collect Personal Data from or market our Services to children.
Changes to the Privacy Notice
Comments and Questions
If you have any comments or questions about this privacy notice, please contact us at
Last updated: August 2020
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